Royal Canin
RGM SRO - Strategic Reinvention Officer (F/M/X)
Aimargues, France
Tout ce que nous faisons est guidé par notre passion pour les animaux. À travers chaque rôle et chaque site dans le monde, nos équipes sont unies par une mission commune : créer un Monde Meilleur pour les Animaux. En tant qu’entreprise véritablement centrée sur les animaux, nous plaçons les animaux au cœur de tout—des produits que nous développons aux soins et à l’expertise que nous apportons à notre travail. Que vous soyez en R&D, en production, au service client ou dans l’une de nos fonctions corporate, vos contributions ont un impact direct sur la santé des animaux partout dans le monde. Nous sommes également profondément engagés envers la croissance et le développement de nos collaborateurs, offrant des opportunités d'apprendre, d'innover et de faire la différence chaque jour.
- Job Type: varies
- Level: mid-level
- Travel: varies
Success Profile
What makes a successful RGM SRO - Strategic Reinvention Officer (F/M/X) at Royal Canin? We look for the right mix of the following traits when speaking with you.
- Analytical
- Curious
- Efficient
- Responsible
- Results-driven
- Team player
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Purpose
Connect your passion for pets to the purpose: A Better World For Pets
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Health & Wellbeing
A comprehensive focus on your individual health & wellbeing
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Inclusion
A place where you can belong and be yourself
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Career development
Professional learning offerings, annual personal development plans, Mars University
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Attractive total rewards
Your financial wellbeing through a competitve salary and bonus plan
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Focus on sustainability
We invest in you so you can make a better world
Ce que j’aime le plus chez Royal Canin, c’est à quel point nous sommes centrés sur les animaux—tout ce que nous faisons tourne autour de l’amélioration de la vie des animaux. Il ne s’agit pas seulement de créer des produits de haute qualité, mais de vivre notre mission au quotidien. En même temps, Royal Canin investit en nous, les collaborateurs, en nous aidant à grandir, à développer nos compétences et à donner un véritable sens à notre travail. C’est inspirant de faire partie d’une équipe mondiale qui met la santé des animaux et le développement personnel au cœur de ses priorités.
Christina Sermak-Frankowski Directrice People & Organization, Learning & Culture
RGM SRO - Strategic Reinvention Officer (F/M/X)
Location: Aimargues (near Montpellier)
Segment: Royal Canin
Contract Type: Permanent
The SRO for Rapid Growth Markets (RGM) will lead end‑to‑end business transformation across the region, with a focus on demand process optimization, enterprise digitalization (Salesforce, CRM, OMP, GDP), and simplifying how Associates and business partners work with Royal Canin. This role enables sustainable growth by driving process excellence, system adoption, and organizational effectiveness.
What would be your key responsibilities?
Define, govern, and continuously simplify E2E processes across the RGM unit, ensuring full process mapping and cross‑functional alignment
Develop and maintain a robust process framework highlighting key touchpoints, dependencies, risks, and improvement opportunities
Lead initiatives to streamline and standardize systems and workflows, reducing complexity and manual effort for associates and partners
Drive deployment, integration, and adoption of enterprise digital solutions (EOS, Edge tools such as Salesforce/CRM/OMP, Core systems, GDP) to enhance commercial and operational performance
Monitor and report process and digital solution effectiveness, providing insights, risks, and opportunities through established governance forums (LT, Program Boards, S&OP+)
Implement knowledge‑management strategies to capture critical expertise, support onboarding, and ensure business continuity
Improve enterprise effectiveness and partner experience by removing process friction, simplifying interactions, and enhancing satisfaction through clear metrics and feedback loops
Lead change‑management and stakeholder‑engagement activities, ensuring successful transformation adoption and acting as a trusted advisor to senior leadership and global/regional counterparts
What are we looking for?
Higher education degree (business or project management preferred).
Program/Project Management qualifications are a plus.
Multidisciplinary background with experience across demand, digital, and local/regional/global projects.
Strong understanding of S&OP+ processes.
Previous experience working with leadership teams.
Excellent communication and stakeholder management skills.
Proven ability to manage complexity and ambiguity while optimizing processes.
Strong project planning and execution capabilities.
What can you expect from Mars?
You will work in a multicultural environment (more than 40 nationalities) and where your dog will be welcomed by more than 100 other Associates’ dogs at the office!
You will work in a unique campus, which gathers more than 800 Associates working for: the international HQ, the French subsidiary, two laboratories, a kennel and a cattery with more than 200 cats & dogs, and finally the most important factory of the Royal Canin group
All Royal Canin products manufactured in Europe are ISO 14001 certified from design to factory gate
A unique and ideal work environment to become the leader in health through nutrition for cats and dogs!
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